![]() Nevertheless, you will learn the necessary troubleshooting steps to solve this conundrum. In this article, I will not show you how to setup scan to folder nor how to configure your network scanner. Now, I want to share that solution with you. Even though the issue was clearly software based, the printer technician simply did not know how to fix it and in their mind, the hardware must be faulty.Īfter a few days of Googling, phoning and sending smoke signals, I found a solution. ![]() ![]() Unfortunately, replacing the printer would not have magically fixed their scanning woes.
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